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TRAINING COORDINATOR

TRAINING COORDINATOR

Salary £27k-£30k

Woking

Our client is looking for a Training Coordinator to support the Training Officer in the delivery of an enjoyable and productive learning journey to all staff. Liaise with training division to help create positive and engaging training programs to support the development of all staff. Provide regular reporting to the Training & Development Coordinator & Area Sales Managers to assist the training development of the network and identification of areas for support and improvement.

Main responsibilities:

Take ownership, providing regular communication to staff about new training courses and certification release dates. Organise and plan training and schedule training dates with third party training partners to ensure training targets can be met. Liaise with technical staff to identify areas in need of support within the network. Support the Training Officer to identify and deliver targeted training where required.
Liaising with colleagues in regards to training content
Maintain close working relationships with training colleagues to support any operational issues, training module errors and proof reading of new training modules prior to release.
Maintain regular contact to resolve any user account issues and ensure accurate user records.
Provide quarterly staff performance reports to dealer network and support on boarding of new staff.
To carry out monthly certification status reports and liaise to identify areas for improvement and support. Provide progress reporting to nominated 'training managers’ and provide direct support to individual staff where required.
Complete/attend all training courses available to ensure competent and credible support to assist with enquiries and customer complaints, enabling a sound understanding of how to reach a positive resolution.
Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

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