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3rd LINE IT / NETWORKING SUPPORT 

3rd LINE IT / NETWORKING SUPPORT 
WEYBRIDGE
Salary circa £40,000 

Key Responsibilities 

•    To plan the maintenance of IT infrastructure systems and to install new releases of hardware, software and systemware during planned periods of “downtime”
•    To investigate and implement new technologies and to create technical documentation for the same
•    To manage the reporting and stability of company telephone systems, including the continual enhancements to match growing customer service requirements 
•    To support the IT manager in any projects as and when required 
•    To manage key supplier relationships 
•    To ensure synergies in respect of shared Infrastructure project resources 
•    Responsible for the management and operation of the technical 
•    Management of Backups and DR systems 
•    To ensure the availability and development of IT infrastructure systems and services across all sites and liaise with key users of these systems 
•    To ensure compliance with company security policies through robust IT architecture with strong resilience across all areas of the network
•    To help define standard working practices to ensure that agreed procedures are implemented by users of IT infrastructure and services in order to facilitate appropriate usage
•    To install, maintain and support hardware, operating systems, utilities and other specialised tools 
•    Patching and monitoring of the servers & storage environments to identify and act on issues 

Essential Skills 

Good Knowledge of Active Directory/Group Policy/DHCP 
Experience with WSUS/WDS 
Experience with Server hardware, Networking and Citrix 
Cisco Switches, Routers, firewalls and IP Telephony 
Experience of SANs, Backup Systems, DR 
Security (endpoint and server security, proxies, anti-ransomware, etc) 
Microsoft certifications 
Familiarity with ITIL best practices and the concepts of Configuration Management 
VMware knowledge is preferred 

Person Specification 

Good organisational skills and attention to detail 
Good documentation and time management skills 
Must be able to deal direct with clients in a friendly and confident manner 
Full clean driving licence 
Able to travel to any of our office sites when required

Quick Apply

Quick Apply

Pick From Google Drive Pick From Dropbox Pick From OneDrive We can support word (.DOC / .DOCX), rich text documents (.RTF) and Text (.txt) and adobe files (.PDF) files. All file sizes must be 2MB or less.
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