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1ST LINE SUPPORT ENGINEER 

1ST LINE SUPPORT ENGINEER 
HOUNSLOW
Salary £25,000 to £28,000 

An opportunity has arisen within this very well established market leader for a 1st Line Support Engineer 
Responsibilities
•    Provide functional desktop support to users
•    Troubleshoot and resolve problems with the software and hardware to ensure continuity of work
•    Regular desktop maintenance updating patching, configurations of all software installed on computers
•    Installation of new software and hardware, preparing and deploying new PCs used in the offices
•    Configurations and management of Hosted Microsoft Exchange
•    Taking scheduled backups, and generate backup reports
•    General network support and maintenance, cabling and patching
•    Managing the helpdesk and generating reports
•    Supporting the telephone system and coordinating with the service providers
•    Printer management, toners stock maintenance, and ordering from suppliers
•    Ordering hardware from suppliers when advised 

Essential 
•    CCNA Certified
•    Microsoft Certified for Windows support (MCSE/MCAS)
•    Experience of managing the IT helpdesk
•    Experience with Active Directory and Group Policies, DNS, DHCP
•    Installation and configuration of Windows servers + VM ware
•    SonicWALL firewall configuration and management
•    Experience of different software installation, configurations and settings
•    Written and verbal communication skills and positive attitude
 

Quick Apply

Quick Apply

Pick From Google Drive Pick From Dropbox Pick From OneDrive We can support word (.DOC / .DOCX), rich text documents (.RTF) and Text (.txt) and adobe files (.PDF) files. All file sizes must be 2MB or less.
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