French Account Manager
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| Area | Surrey, England |
| Sector | Call Centre & Customer Service - Customer Service |
| Salary | Competitive |
| Start Date | ASAP |
| Job Ref | 534795 |
- Description
- FRENCH ACCOUNT MANAGER
Hersham
About the French Account Manager:
Our client are looking for a French Account Manager who will have a conscientious, enthusiastic and polite customer service focused approach along with the ability to communicate effectively at all levels.
Responsibilities of the French Account Manager:
- Receiving and processing orders, enquiries and queries from existing and potential international customers
- Keeping international clients fully informed with all relevant information pertaining to their orders, special offers and delivery of goods
- Resolving queries from international customers and prospects
- Dealing with stock management, payment and shipping queries by working closely with the Warehouse, Accounts and Sales Departments
- Preparing quotations and pro forma invoices for international customers and completing follow-up of these via telephone, email and fax
- Maintaining close contact with shipping and carriage agents to expedite cost effective and timely delivery of goods
- Assisting in day-to-day sales communication to international customers, supplying information and arranging distribution of catalogues and samples
- Helping the company to develop their customers market by selling products and increasing order values
- Ensuring all customers receive excellent service from initial enquiry through to order fulfillment
Candidate Requirements of the French Account Manager
- Fluent or native in French
- Previous Office experience necessary
- Previous Customer services experience is preferable
- Excellent computer skills - Outlook, Word, Excel, PowerPoint
- Excellent eye for detail
Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.